Privacy Policy

SimplEstate is operated by SimpliCo Ltd., a company registered in Bulgaria.

If you have questions about privacy or data protection you can contact us through the feedback form.

To operate SimplEstate, we may collect:

• Account data: email and basic profile information
• Usage data: searches, features used, credits spent, and performance metrics
• Interaction data: prompts, questions, and generated AI responses
• Support messages: what you send through the feedback form
• Payment metadata: subscription plan, payment status, and billing identifiers
• Technical data: IP address, device/browser type, and basic security logs

We do not store your credit card details. Payments are handled securely by Stripe.

We process data to:

• create and manage your account
• provide the core platform features (search, summaries, analysis)
• operate credits, plans, and billing
• improve platform quality and reliability
• detect abuse, fraud, or security risks
• comply with legal obligations
• communicate important service updates (not marketing spam)

Where the EU General Data Protection Regulation (GDPR) applies, we process personal data based on:

• Contract: to provide and operate the SimplEstate service
• Legitimate interests: to improve reliability, security, and prevent abuse
• Legal obligations: to comply with accounting, payment, and regulatory requirements
• Consent: where we explicitly ask for it (for example optional features)

Some features use AI systems to generate responses and analyses.

When you interact with AI features, your input may be processed by AI models to generate responses.

This may involve sending limited data to trusted AI infrastructure providers used to operate the service.

AI responses are generated automatically and may not always be accurate or complete.

Payments are processed by Stripe.

Stripe may process payment-related information according to their own privacy policy.

SimplEstate receives only the data necessary to confirm payments and manage subscriptions (such as payment status).

We do not sell personal data.

We may share limited data only with:

• service providers required to run the platform (e.g., payment processing, infrastructure providers)
• legal authorities when required by law

SimplEstate may use essential cookies to:

• keep you logged in
• protect the platform
• remember basic preferences

We currently do not use advertising cookies. If optional analytics tools are introduced in the future, this policy will be updated.

We keep data only for as long as necessary to:

• operate the service
• maintain security and platform integrity
• comply with accounting and legal obligations

Depending on your location (including the EU), you may have the right to:

• access your personal data
• correct inaccurate data
• request deletion of your data
• restrict or object to certain processing
• request a copy of your data

To exercise any of these rights, contact us through the in-app feedback form.

We implement reasonable technical and organizational measures to protect personal data.

While no system can guarantee absolute security, we continuously work to improve safeguards.

As SimplEstate evolves, this privacy policy may be updated.

The most recent version will always be available inside the application.

Questions or privacy requests?

Use the in-app feedback form and we will respond as soon as possible.